Delete Your Data

Overview

If you want to remove some or all of your wellness data from BalncD (Google Play package com.akanksha.akanksha_care, developer DestinPQ LLP) but keep your account active, use the options below. You do not need to delete your full account.

Option 1 - Delete Data in the BalncD App

Journal entries

1. Open BalncD and sign in.
2. Go to Journal.
3. Open past entries and use Edit or Delete as needed.

This permanently removes those journal entries from our active systems.

Option 2 - Request Data Deletion by Email

For other data types (mood check-ins, sleep logs, habit records, daily plans, progress history, or all wellness data), email DestinPQ LLP:

Email: [email protected]
Subject: Delete my BalncD data (com.akanksha.akanksha_care)

Send from the email address registered with your BalncD account and specify which data you want deleted (or request deletion of all wellness data). We will verify ownership and complete the request within 30 days.

Data You Can Request to Delete

• Mood check-ins and mood insights history
• Journal entries (also deletable in-app)
• Habit check-ins and streak data
• Sleep session logs and sleep statistics
• Daily plans and completion history
• Progress summaries and in-app notifications
• Profile goals and app preferences (account email/name can be kept)

Data We Keep

After a data deletion request, we keep only what is required to maintain your BalncD login account (email and authentication credentials) unless you also request full account deletion. Limited backup copies may remain for up to 90 days before permanent erasure.

Delete Your Entire Account

To remove your BalncD account and all associated data, see Delete Your Account.

Contact

DestinPQ LLP (Google Play developer for BalncD)
Email: [email protected]
Phone: +91 7013983168 | +91 8074790542
Dr. Akanksha Agarwal's Mental Healthcare Clinic
1-2-217/14, Ground Floor, Rajamanohar Colony, Domalguda, Himayat Nagar, Hyderabad - 500029, India

See also: Privacy Policy · Delete Account